Digital Transformation Challenges and the role of Touchpoints on Bill Presentment
Is the Bill Presentment strategy important enough in your company?
How is it helping your NPS?
Will 5G and IoT bring more complexity to your billing CX?
1. COVID-19 impact on the Telco Industry
2. Major changes and shifts performed and/or expected on companies strategies
3. Today’s role of Electronic Bill Presentment on current solutions & touchpoints
4. Electronic Bill Presentment on Telcos future Digital Transformation strategies
Gábor Tóth, Process & System Development Manager, Vodafone Hungary
Nuno Matos, VP Product Marketing, Saphety
If you missed the live session, watch the recorded webinar.