Custom Email Notification with Domain Authentication
Enhance supplier-customer communication for personalized PDF invoice emails. Set a specific “From” email domain for your notifications, ensuring brand consistency. Domain authentication is required for this customization.
Request Form for Email Domain Authentication Steps:
Access the form to request supplier ":From" email address domain authentication:
– Fill the form with all the required information;
– After filling all the required information at the form, a support ticket will be created/associated to the partner email contact, and our support team will start managing your request;
– From now on, all feedback will be provided by the ticket emails, please be patient while the ticket is being managed.
Give feedback about and Domain Name Server (DNS) Record setup:
– When our support team has already finished to setup your request, we will send feedback by ticket email, providing the specific DNS records that must be added to supplier’s DNS Server (reach out to your IT team or your IT Provider to perform these DNS record configurations;
– When your IT Team or IT Provider have finished DNS record configurations, please return feedback to our support team by the ticket email, so that we can test your configurations.
Confirmation test to enable DNS Record setup:
– After our support team tests the DNS records settings with success, feedback will be sent by ticket email informing that this setup is now finished, so the supplier can start using specific “: from” email address.
What is Domain Authentication?
Domain Authentication is a mechanism that verifies the ownership of the email domain, that is used for sending notifications. This configuration will ensure that the customers can receive emails from a trusted source, enhancing the credibility of the email messages and preventing them from being marked as spam.
Why is Domain Authentication Important?
- Enhanced Deliverability: Authenticated domains are more likely to reach the inbox instead of being flagged as spam.
- Brand Trust: Emails sent from supplier’s email address domain instill trust in the customers, as they recognize the source as legitimate and authentic.
- Improved Open Rates: Trusted emails are more likely to be opened and read, leading to better engagement with your audience, enhancing the credibility of the email messages