FAQ for SIN EDI Portal Migration
We are launching a new version of our portal dedicated to EDI and electronic invoices: SIN EDI, which replaces the already known SaphetyDoc. With this transition, we have completely revamped the interface, significantly improved response times, and optimized the user experience.
In this Frequently Asked Questions (FAQ) section, we answer the main questions about access, document viewing and configurations in the new environment.
If you have any additional questions, don’t hesitate to contact our support.
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Scope and Dates
What will happen?
From March 10, 2025, until May 2, 2025, access to the SIN EDI portal will be available together with the SaphetyDoc portal, where permissions for both will be assigned. The SaphetyDoc portal and its API will no longer be available from May 5, 2025.
When and how will the transition to the new portal be made?
From March 10, 2025, until May 2, 2025, access to the SIN EDI portal will be available together with the SaphetyDoc portal, where permissions for both will be assigned. The SaphetyDoc portal and its API will no longer be available from May 5, 2025.
What are the main changes regarding SaphetyDoc?
The new portal, in addition to bringing a new, more intuitive interface, also allows:
- Carry out research more quickly and efficiently;
- View document flows in a single list;
- Manage your users more efficiently and securely;
- Associate the login with an MFA (Multi-Factor Authentication) process;
- Log in directly with other providers such as Gmail or Linkdin;
Credentials
How can I access the new portal? What are the addresses (URL)?
You can access the new portal through the following addresses
Quality – https://doc-server-qa.saphety.com/Doc.Client/public/login
Can I use my SaphetyDoc portal credentials on the SIN EDI portal?
Yes, you can use the same credentials, although on the SIN EDI portal there is the possibility of using multi-factor authentication, which is optional.
What do I need to do to use the new portal?
You just need to access the portal through the addresses indicated above. You do not need to take any action beyond normal use of the portal.
With the API change, what will affect my developments with Saphety?
The SaphetyDoc API that we are going to close is the one present at this address https://www.netdocs.com.pt/Netdocs/CNDDocumentService.svc. This API is only used to obtain information from documents, such as:
- State at origin or destination;
- Content, such as PDF, original, signed.
Services that are currently used for sending/receiving documents will not be affected by this change.
If you want to use the corresponding services on the new portal, you can access the following addresses:
Will the credentials I currently use to access the API work the same way?
Yes, the same or equivalent API access permissions will be maintained.
Documentation
Will all my documents and settings be available in the new portal?
Yes, all documents and configurations are available on the new SIN EDI portal.
Will I be able to see my received and sent documents in the same way?
No, on the new portal documents do not appear separated by received and sent documents. There is a single table where your entity can appear as a sender or receiver. You can, however, record searches to simulate viewing only those received or sent. You can also indicate tags that can be used as search criteria, simulating, for example, the processed folder, which currently exists on the SaphetyDoc portal.
Search
Why can I see multiple companies in the search criteria?
When searching for documents, the sender and receiver criteria do not restrict companies as on the SaphetyDoc portal.
Can I save my searches in the same way?
Yes, all users will be able to record their own searches.